The size and/or weight of the merchandise selected will determine whether your order ships via Parcel or Freight Delivery. We as a team are here to serve you, and we want every experience of yours to be delightful and worthy of earning your loyalty. You can view our detailed shipping information and returns policy through the links.Īt Wisteria, you are not just another ‘customer’, you are special to us! And we want you to be thrilled with your purchase. White Glove Delivery is offered for an additional flat cost of $159.00 for an unlimited number of products, delivered to one address within the 48 U.S. Please note this service does not include wall mounting of any kind. This includes delivery, uncrating, and placement of the product in the room or area you specify. Please be prepared to dispose of the pallet yourself (some cities require you to call a bulk trash service).įor major furniture items such as sofas, beds and our larger credenzas we would recommend you using our white glove service to have the best possible delivery experience. Freight deliveries may be delivered on a pallet. Heavier items that need more than one person to move may require your assistance. This includes delivery to the doorway, garage, or covered area on the ground floor of your home. The product page for those items will list the delivery options and you will receive notification of the delivery date from the designated freight carrier.įor Freight Delivery, you may choose between the following two options: Please note additional charges may apply given the size, weight, and/or nature of the item.Īll Made to order products can take longer. Shipping costs are calculated according to the total cost of the merchandise in your order. Our Fulfillment hours are Monday through Friday, 8 am to 4 pm ET. Expedited Parcel Delivery is not available currently. Expedited shipping is not available for Freight Delivery Orders, and delivery cannot take place on weekends or national holidays. In-stock Freight Delivery orders are usually shipped within 5 business days and should arrive in approximately 2-3 weeks.
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